Your Janai Journey
Welcome to your Janai Journey! Like each ring that is personally crafted, so is your journey. Below, we have presented a simple 5-step guide to summarise the process when looking for an Engagement Ring in Melbourne and what you can expect when you embark on your Janai Journey.
1. Initial Consultation
From the second you step through our doors (even before!) you are undeniably treated like royalty. Here at Janai Jewellery, building lasting relationships is as important for us as creating your perfect diamond engagement ring. We put as much time and effort into listening to our clients and solidifying these relationships as we do in designing your dream ring.
During the consultation, you are welcome to either bring your partner or come solo. You will be greeted by one of our friendly jewellery consultants and together we will discuss your ideas of creating your picture-perfect engagement ring. As each consultant specialises in different areas of expertise, we will select the best fitting professional to sit down with you and discuss your ideas over a barista-made coffee.
During your appointment in our Collins street showroom, your consultant will spend time sharing their extensive knowledge on all the aspects to consider when purchasing an engagement ring. This will include but won’t be limited to; diamond specifics such as the famous 4 C’s, fluorescence, symmetry, polish, and Hearts and Arrows, as well as different metal options. Don’t stress if you haven’t done any prior research, no matter if you have a million questions or none, we will offer you all the information you need to know about this exciting customisation process.
An initial consultation holds no pressure for you to secure something financially. This is simply an educational appointment for us to provide you with all the information so you can be confident in designing your dream engagement ring.
2. Diamond Shopping
Our diamond selection process comprises of more than just the 4 C’s. This means we don’t limit our search to the cut, colour, clarity and carat, but broaden our search to include every aspect of a diamond. A lot of people aren’t aware that there is more to a diamond than the 4 C’s, so we will give you a full diamond education. The reason for this is that we promote transparency and take pride in our honesty and our ethically mined diamonds. The information will be explained simply but in-depth, you will leave Janai being a diamond expert!
As leaders in the diamond industry we have high buying power and therefore have access to the best diamonds from around the world! With the biggest range of diamonds available at our fingertips, we will always be able to source the perfect diamond for your engagement ring at very competitive prices!
For those who seek the extraordinary, we are able to source the rarest coloured diamonds from around the world. We have access to an extensive database of speciality diamonds and those of specific origin such as Russian, Canadian, and of course Australian Argyle.
While searching for your diamond, we take into consideration your values and your needs as well as your budget. These factors will have a different order of significance for everyone so it’s important to know what they are for you (this doesn’t need to be decided before your appointment, that’s why we go through these details over a coffee!)
3. Design and Render Sketch
This is an exciting part of creating a custom-made engagement ring! For some, the design is the most important step in the process so going above and beyond is always our aim. Our team of elite designers, who have many years of jewellery experience, are able to encapsulate your idea and help to create your dream ring. Your consultant will be here to assist your every need during the design process and answer any questions you have.
Most people will have an inclination of what they want the final look to be, whether they know the shape of the diamond, are set on having a Halo or love a simple Solitaire design.
If they haven’t already sent you a subtle 1000 Instagram images of their dream ring, then we can help you create a special design that will reflect their personality.
If you’d like to keep your intentions discreet, doing some investigating with their best friend, sister or parents is always a great option. Girls talk about these things; they are bound to know! Alternatively, jump on our Instagram to see where we showcase a large collection of our custom-made diamond engagement rings.
All of our designs are customisable as each ring is made to order. So, during your consultation, you might decide you like the band on one, and the centre of another – guess what, we’ll combine them!
Once you’ve narrowed it down and are happy with your selection, our designer will have a sketch drawn up of your diamond engagement ring. Don’t worry we won’t make your ring until you’ve given us the final okay, that’s when will we put this design into action. You wouldn’t build a house without a blueprint, so why make a ring without designing it first! Our production team are some of the most well-practised and knowledgeable jewellers, so you can be confident that your piece will be finished with elegance and finesse.
4. View Your Diamond
Now that you’ve selected your diamond and your design is in process, it’s time to come in and view your perfect hand-selected diamond! Even though we have an immense selection of diamonds in-store to choose from, often we source your diamonds from our European and American suppliers. When your hand-picked diamond arrives, we will arrange a time for viewing. This is an extremely exciting and emotional step for individuals and couples because they can really see the creation of their dream diamond engagement ring come together.
In our store, we have all the equipment to show you your diamond up close and personal. Under our professional-grade scopes, you can see every part of the diamond – from any natural inclusions, it may have, to its incredible sparkle! It’s important to see these parts of your diamond as this shows the internal aspects as well as the exterior – you’ll always be able to identify this as YOUR diamond.
We use advanced technology to verify the specifications of the diamonds we sell, providing you with a detailed certificate listing these features. This ensures that you, as the buyer, are instilled with the utmost confidence in the diamond you are buying. Each certificate has a unique identification number which is laser inscribed on the girdle of the diamond.
During the viewing, we will show you the laser inscription, so you know that it is the diamond you picked. For extra security, we will always show you the laser inscription number when you pick up your ring from our store.
Now that you’ve seen and LOVE your diamond, we can go ahead and set it in your new ring!
5. Picking up your JANAI ring!
There is a different type of emotion involved when you create something over buying it massed produced. You will feel a sense of pride seeing your engagement ring and we have had plenty of tears of joy over the years here at Janai! From the moment you hold your ring, you will be undoubtedly blown away with the craftsmanship. You will notice how intricately each claw is set and how perfectly polished your diamond ring is. Your diamond engagement ring will be immaculately presented in our signature lightbox and ready for you to take home to your loved one.
Upon pick up, we give you ample information on how to care for your new diamond engagement ring and we encourage you to visit us regularly for lifetime complimentary cleaning and inspection.
You’ve picked up your ring and it’s time to propose! This will be one of the most personal parts of the experience, so if you’re struggling with ideas for the perfect proposal, we’ve got you covered…
Are you ready for your Janai Journey? Schedule an appointment today! If you have any questions, please contact our friendly staff on (03) 9662 1455