Jewellery Store Melbourne

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You have Questions? Engagement Rings, Wedding Rings, Gem Stones & Diamonds? You have come to the right place. Janai Jewellery – Jewellery Store Melbourne, established since 1981 in Melbourne Collins Street. Janai Jewellery has skilled Jewellery designers and Jewellers on staff. Specialists in designing unique and innovative settings to meet the requirements of the most discerning client.

The Office

Address: 1/259 Collins Street Melbourne VIC 3000 AUSTRALIA

Phone: (+613) 9662 1455

Email: janai@janai.com.au

Business Hour

Mon - Thu: 10:30 am - 5:30 pm

Fri: 10:30 am - 8:00 pm

Sat: 10:30 am - 5:00 pm

Sun: Closed

Janai Jewellery: Diamond Engagement Rings

5.0

Based on 901 reviews

Christina Chia

08:26 05 Jun 20

Thank you so much Janai Jewellers - I am absolutely very in love with this stunning creation - the gorgeous diamond ear... rings! From inception, you and your team have been exceptional. It was such a joy and fun to work with you on this project. Excellent craftsmanship, superior diamonds & amazing service... can’t wait to work on my next project/purchase with you guys! Keep shinning! 😘👏♥️ Highly recommended! If I can give you more than 5 stars 🌟, I will!read more

Elyse Zeglinas

03:55 21 May 20

Regina is just a superstar!! I dragged my (now fiance) to see Regina 2 years ago when we first started looking at... rings, and to give him the hint. A year later he went back to Janai on his own accord and requested the help of Regina to make my dream ring! With his great description skills, Regina remembered me from a year before as the kickboxing girl!! It was SO amazing to have this level of customer service and memory from the Janai staff! I was shocked she remembered me and it felt like I was shopping with my old friend. Her eye for detail, recommendations for design and forward thinking to the wedding band fitting under the design I liked just make this lady a true specialist at her job. She really has an amazing passion for what she does - not just designing rings, but bringing excitement and so much happiness to this already exciting time. I could not recommend Janai (and especially Regina) more. I have told 4 of my friends to go and see her! So grateful to have such a wonderful person part of our wedding story and memories :)read more

Susannah Louise

11:36 19 May 20

What can I say.. I stare at my bespoke engagement ring every day, it could not be anymore perfect and I cannot thank... Tim enough for everything he done to make it so perfect for me. He worked tirelessly to make sure I was happy. My now fiancé and I had visited Tim countless times to get it perfect and he must have spent hours with us some days, even skipping his lunch to design my perfect ring. I had visited so many jewellers in Melbourne beforehand but never felt completely at ease or happy. However when I visited Janai and Tim educated us so much on the whole process, I knew instantly I wanted him to design my ring. Tim really is the best in the business, he is so passionate and I am truly so glad I chose Janai to design and make my dream ring. Thank you again for everything, for all the fine details, for the beautiful video and all of your efforts. You really went above and beyond & I can’t thank you enough.read more

tori garcia

01:01 18 May 20

I recently had my engagement ring re designed by Janai jewellery. The service by Kew was exceptional as she assisted me... with the new design and size of diamonds. The price was very reasonable too thank you Andrew!. When I received the finished ring I was blown away! It looked even better than what I had imagined it would look like. I love my new ring and I am so grateful to the team at Janai for making this process so seamless from start to finish. I highly recommend Janai to anyone wanting a beautiful engagement ring. They even polished and colored my wedding band at no extra charge so it could also sparkle just like my engagement ring. Thank you Janairead more

Stephanie Pickett

03:44 30 Apr 20

My husband and I had a fantastic experience with Janai Jewellery and I could not recommend them more highly. Erica... was an absolute pleasure to deal with and she went above and beyond to ensure we had our beautiful rings ready in time for our wedding. She also arranged for my engagement ring to be reset in the most gorgeous setting at a very competitive price, she really is amazing!read more

Eben Pudney

23:48 27 Apr 20

Fully recommend Janai jewellery. The team here is amazing and responsive to your needs. From the initial consultation... to the delivery - everything is world class and professional. We needed to have our ring earlier and Tim and his team couldn't have been anymore helpful to make this happen.read more

Clement Ting

11:42 24 Apr 20

I can't recommend Tim from Janai Jewellery enough as he has helped me create a set of beautiful diamond earrings and a... unique three-prong tennis bracelet for my wife. He was very accommodating and was able to source the most perfect bracelet setting as three-prongs are not as common. She absolutely loves them as they are sparkle so much and were very affordable. We were able to do this all the way from Adelaide as well as communication is amazing and he always responds very quickly to any questions at all. Big thanks again and highly recommend to anyone considering going with Janai Jewelleryread more

James S

08:04 16 Apr 20

I had the pleasure of dealing with Tim in my pursuit of an engagement ring for my partner. I did some research on... jewellers in Melbourne, and Janai proved superior in every way. Tim was incredibly knowlegeable, patient and gave the highest level of customer service. He went beyond my expectations in terms of his diligence and attention to detail. Ultimately, he delivered a final product better than everything promised. My partner absolutely loves her ring, and hasn't stopped receiving compliments since I proposed. We will be back soon for our wedding bands - thank you Tim and team.read more

Kevin Ah Seng

04:14 01 Apr 20

Janai was recommended to us by several friends. I can see now why so many people recommend Janai, their level of... customer service is exceptional and the team will go above and beyond to assist! Special thanks to Tim and Andrew for helping us navigate the complicated maze that is an Engagement Ring! As a couple who were completely new to all of this, both Tim and Andrew helped explain everything about diamonds. Our initial appointment was 3 hours! There was lots to learn! On top of this, they were extremely patient as we were a little indecisive. Tim was very particular with the diamonds that he selected and chose to work with. He was able to source us a great diamond that fit perfectly within our budget! We both love the ring, and will definitely be recommending you guys to our friends and family. Great job Team Janai! 😊👌read more

Sama Hajeb

01:29 21 Mar 20

Regina was absolutely amazing during the process of picking out and designing my engagement ring! She provided the best... service and has so much knowledge about what is a quality diamond. I highly recommend Regina if any one plans to purchase their ring from Janai. She is so welcoming and super helpful! Regina is professional and really accommodating to our needs and budget. Thank you so much for finding the best diamond, the ring is perfect and I'm still in awe of it! Highly recommend Janai and please speak to Regina she will definitely get you exactly what you want!read more

Luke Yu

13:34 18 Mar 20

Was looking for a ring and I didn't know too much about it initially. Tim was extremely patient in describing the... different features of rings and diamonds for a friend that accompanied me as well as for myself. When given the budget, Tim was accommodating with my needs and in the same day I found and bought a ring that I wanted. The box that came with the ring is extremely beautiful and well designed. Highly recommended.read more

PIM Vision

10:29 18 Mar 20

I first got in touch with Tim from Janai around 12 months ago, my partner and I decided to visit Janai due to the... amount of 5 star google reviews, as we thought with that many reviews they must be good. As I come from an Engineering background I wanted to know the ins and outs of where the diamond came from and how it was cut and made etc. (unusual request but this is what I wanted). I also wanted to get my partner a bespoke 1 of 1 ring that I designed myself. On the first day I sat with Tim for 3 hours where he explained everything about how they do business, where he sources the diamonds from, how they manufacture the rings and that they use ethical mines etc. We then moved onto the diamonds themselves and different ring settings. My partner had tried on a ring from another jeweller and she had fallen in love, therefore I had a rough design in mind. Tim told me what he would like to do and to trust him with what he had in mind. After picking the 3 diamonds for my partners ring with Tim's advice, I left him to import the diamonds and create the ring. Roughly 2 weeks later Tim emailed me drawings of the ring and I confirmed that I loved the design and to continue with making it. Fast forward a few months (My decision, the ring could have been ready much sooner if request), I have picked up the ring and it is absolutely incredible, the sparkle and craftsmanship is excellent and better than I thought was even possible. I have now proposed to my now Fiancé and she is totally in love with her ring even more so than the ring she previously fell in love with, as it sparkles more, it Is bigger and it cost me less. I could not recommend Tim and the team at Janai enough, if you want a bespoke 1 of 1 ring, cheaper than any other retailer, wholesaler in Melbourne and the best quality diamonds your money can buy, Janai is the place to go.read more

Dil Kumar Pun

23:34 08 Mar 20

After shopping around quite a lot of places for a long period, me and my wife visited Janai for our 20th Anniversary... ring for her. Regina explained to us in great details in all aspects of diamond knowledge. She was very professional, approachable and always eager to listen to us. The decision to purchase came quite naturally. The ring was custom made and delivered in just 20 days! We were extremely happy with the entire process.read more

Kym Harris

08:44 17 Feb 20

Amelie was absolutely amazing with myself and my partner. Excellent customer service and knowledge. She explained... everything clearly and the process. She helped us pick a beautiful diamond and design. I highly recommend her and the team at Janai Jewellery! Can't wait to see my partner's reaction she will absolutely love it! 🥰read more

Montana Elizabeth

15:29 22 Jan 20

Where do I begin? Thank you to Annie for her assistance, patience and expert opinion in helping my partner and I design... our dream ring. Although I didn't deal directly with Tim, the business owner, my fiance had a very positive experience going through the process. The staff at Janai are professional and willing to help in any way possible. They offer a wide range of sample rings to help you with crafting your dream ring. We look forward to returning in the near future to design our wedding bands.read more

Roar Fairclough

04:13 22 Jan 20

My experience at Janai jewellery was in one word perfect! I went there to have an engagement ring made for my partner... and from my very first visit my consultant Regina was extremely welcoming and made my whole experience at Janai very smooth! She provided the best customer service I have ever received at any company, she also took a lot of time to educate me in what makes a top quality diamond. I highly recommend Regina if you ever choose to buy jewellery from this company! Regina made sure I was 100% happy with the design process and never had a problem answering any of my concerns and questions, she was extremely patient with me. The process from 1st consultation to when I picked up my custom made ring was 6 weeks in total and that was during peak season, the final result of the engagement ring was so amazing I was speechless when I first saw it, it was an absolute work of art !!! And the diamond quality is second to none. A huge thanks to Regina and Janai jewellery, my partner is in love with her ring!!! Alan : )read more

Michael Bennett

03:05 08 Jan 20

I highly recommend Janai Jewellery, the team here are awesome! Annie was fantastic in educating us on diamonds and... helping us find a beautiful engagement ring with the features that we found important. The price was very reasonable and we didn't have to wait long for the finished product. Their offer of a free ring re-design gave us peace of mind.read more

Grace Ming

05:41 06 Jan 20

I would like to give big thumbs up to Janai for their professionalism. Really appreciate the service from Tim and... Amelie. They not only look after customers, but also being so proactive to meet customers' needs. The most important thing is the price is very affordable. I come all the way from Adelaide to buy jewelry here, it is worthy doing so.read more

Christian Lakkis

00:00 02 Jan 20

Excellent from start to finish. We had a custom made ring made up that was difficult and intricate.We tried 4 other... jewelers that could not do it. Tim and Annie were fantastic the whole way through, and the ring is incredible. Thank you so much guys! I cannot speak highly enough about how good our experience was, I strongly recommend Janai Jewellery.read more

Danny Lay

11:55 23 Dec 19

Exceptional service from Janai!! Regina made the process seamless and stress-free from the initial consultation till... the end. Regina's extensive knowledge of diamonds made me a customer of Janai instantly. Her knowledge is beyond what you get from other jewellers and most internet sites. When you know that you are getting information beyond the basics, you know this is the real deal. The pricing is very competitive, comparable or even better than online websites, and the advantage is that they are located locally (not overseas !!). Highly highly recommend Regina and her team. Regina was able to accommodate all of my requests very easily with no issue and makes the process so much more enjoyable. You will definitely won't be disappointed.read more

Hansen Tsai

09:49 20 Dec 19

I've had the best experience at Janai. Ring shopping can be a daunting task for guys, but Regina and Annie were both... incredibly patient and kind with the knowledge sharing. They really listened to what I wanted and Annie was instrumental in bringing the ring to life! The pricing was transparent and reasonable. The communication was prompt but not intrusive. The ring was everything I had hoped for and more! Even though the design was a bit out of left field, Annie found a way to make it happen. Thank you Janai! I can't recommend these guys enough 👏🏼👏🏼👏🏼👏🏼read more

William Hsieh

23:42 16 Dec 19

Absolutely fantastic experience with Janai Jewellery. We were interstate customer looking for engagement ring. Janai... was very knowledgeable, patient and helpful in designing process of the ring. Extremely happy with the final product. Highly recommended for those in search for a very special gift!read more

Brendan Tran

22:42 16 Dec 19

Strongly recommended for those in search for a very special gift. I was in search for an engagement ring and didn't... have a lot of luck when visiting other jewellery stores. I stumbled upon Janai Jewellery, a custom design jewellery store, and was greeted by Regina, who was very friendly and enthusiastic. Regina was patient and ran me through the process in detail. She was very professional and even nailed the finger size without meeting my fiancee in person. Prices are very reasonable, considering it is a custom design, and at no time did I feel pressured to purchase or go above budget.read more

Leon Smith

04:05 12 Dec 19

The service at Janai is exceptional, I got exactly what I wanted at a fair price and I couldn't be happier with how my... ring turned out. I was served by Nicole and would recommend her to anyone looking to purchase Jewelry. Overall the team at Janai were all very professional and I felt valued as a customer. I have no reservations about recommending them to anyone looking to purchase jewellery. Their attention to detail is very impressive and they were able create exactly the ring I wanted. I give them 5 out of 5 stars because I'm 100% happy with my purchase and the way I was treated as a customer. 😊read more

Ariel Senna Budiman

11:13 06 Dec 19

Excellent service of Janai team. If you are looking for rings & diamonds, they are one of the best in the business. The... team will guide you to get the best out of the budget that you can have. Highly recommend this place. Thank you for making the best experience in picking up my perfect ring. Thank you Tim, Kew, Erika, and Nicole for helping out with everything. All the best for Janai & Teamread more

Benjamin Teo

15:01 05 Dec 19

Would definitely recommend! Amelie was amazing help when we were looking for our ring. She took the time and care to... explain, show and talk us through the infinitely many options and decisions we had to make. Everything was done exactly to what we wanted and delivered on time (in fact, 2 days early). The whole process was effortless from start to finish. Huge thanks to Tim, Amelie and Nicole!read more

Momo Chow

02:30 26 Nov 19

Just want to say a Big Thank You to Amelie! She was so helpful and took her time to explain everything and make sure we... were happy. My diamond ring is just stunning! Love it very much! We're so happy! If you are looking for a diamond ring, this is the right place to go.read more

Seva Melnikov

05:40 25 Nov 19

An absolutely fantastic experience with Janai Jewellery - Regina Tran was wonderful to deal with and was helpful and... supportive every step of the way! Great price, great product, great service. Couldn't be happier :)read more

Ngoc Tu Ngo

15:11 20 Nov 19

I have been looking for an engagement ring for a time and finally I found Janai Jewellery. Designer Nicole Nguyen was... very nice and helpful. She took her time and tried her best to find a suitable ring design and diamond for me and explain everything about diamond and make sure that I am happy with my ring. Her boss Tim was super friendly and nice also. Thank you again Nicole and Tim. Highly recommend for their superb service and high quality of jewelryread more

Aleks Kajmakoski

10:18 07 Nov 19

Amazing. I was going engagement ring shopping for my partner and I. The first shop I walked into was Janai just by... chance as I parked nearby. I was lucky enough to speak to Regina and have her guide and educate me about diamonds! I wanted a fully customized one of a kind ring and that’s exactly what I got! I had a few different ideas of what I wanted but needed help putting it together and Regina helped me do that. Not only that but she helped me keep the price as low as possible & made sure it was done ASAP as I was leaving for Europe and I was cutting it close! She made the entire experience so much more than just ring shopping, I couldn’t recommend her more. I went to 6 other stores before saying yes to anything as Regina also advised me to have a look around and I walked straight back into Janai. No other jeweler that I went to had as much knowledge or even bothered to show interest and enthusiasm as Regina did which made it all the more special picking out the perfect rings! One store couldn’t even tell me the specs of the rings they had on display. Definitely coming back and sticking to Janai as they know what they’re doing. Not to mention they are also the cheapest for a G.I.A certified diamond!read more

Madison Clissold

01:33 04 Nov 19

Just picked up my gorgeous ring that Tran helped me and my partner design. Couldn't recommend this shop more. Tran was... so helpful and took her time to explain everything and make sure we were happy. The final product is just stunning, we're so happy! Thank you ♥️read more

Tony N

04:17 03 Nov 19

Got an engagement ring from Janai Jewellery and would like to commend the service extended. Would like to specially... mention Annie, who assisted us throughout. She was extremely patient with us during the diamond education session and was very helpful to help us find something close to our budget. As I was planning a surprise proposal, she helped to keep it a surprise and constantly updated me on the progress of the ring too. This was done within a tight timeline and she expedited the process for me. Of which, I'm thankful and impressed by the service from her. My fiancee and I really like the customisation option for the engagement ring, which made the ring especially unique for us. Highly recommend Janai Jewellery if you are looking for an engagement ring and excellent service!read more

Ryan Chau

06:09 01 Nov 19

Small place, Located at Collins st, Recommended by my friend. I have been doing research for quite sometime before I... decide to drop by and see for myself. Was greeted by Annie. Her Service was professional and I have learn a lot of thing by listening to her. At the end of the day,I ordered my engagement ring here, the service is quite fast and it didn't take a long time for me to receive my ring. It was mean to be a surprise for my girlfriends. Hopefully things go well for me. Will recommend others to have their ring done here.read more

Hugo WANG

11:03 30 Oct 19

A wonderful experience with Annie and the team at Janai Jewellery. Annie delivered great insight into the features of... each diamond, provided us a great range to review and worked with us to achieve our desired ring design, which I believe is now the only one in Melbourne. We never felt pressured throughout the process and overall we couldn’t be happier, I highly recommend. From the moment I walked into the store I was greeted by the lovely Annie and made to feel very comfortable. We went through a lot of options and Annie explained what to look for in a ring. Her knowledge and patience was amazing. I would have no hesitation recommending Janai Jewellery in Melbourne CBD to anyone looking for the special engagement ring or any piece of jewellery. Thank you Annie service! Awesome! Minnie.read more

Rocky G

02:53 30 Oct 19

Where do I start...I researched many months comparing different diamond companies and the best value I found was at... Janai. In which I designed a custom ring and the perfectionist I am, I wanted the perfect end product. Regina at Janai helped me with this process, her professionalism and attention to detail was absolutely outstanding. I could not have asked for a better engagement ring, had exceeded my expectations and the design experience along with it. Their diamonds are also verified by GIA which was a non-negotiable of mine researching. I will definitely be recommending Janai to my friends.read more

Chris Orr

20:04 29 Oct 19

I can not recommend Janai Jewellery enough! They went above and beyond to make sure everything was perfect. Regina was... an absolute pleasure to deal with, any questions I had were answered straight away and she always kept me in the loop. I’m an interstate customer and I had absolutely no hesitations when purchasing from Janai. Thank you once again to Regina and all the team at Janai. I wish I could give you more stars!!read more

Suzy Nguyen

00:32 27 Oct 19

We were very happy with the service we received from Regina from Janai. After visiting several jewellery stores we... decided on choosing the design of my eternity ring from their options. The quality, craftsmanship and value of the ring exceeded our expectations. I can't stop looking at my ring! We will definitely use Janai in the future.read more

Claire Smyth

07:18 18 Oct 19

Janai Jewellery is THE place to get custom made jewellery. My husband and I got my engagement ring, wedding band AND... eternity ring all designed by this amazing company. We worked with Amelie for the entire process and she was so helpful and accommodating. She certainly knows her jewellery and knew exactly the style we were looking for and created it perfectly. We would highly recommend :)read more

Julie Nguyen

13:18 14 Oct 19

Thank you to Janai and especially a big thank you to Erica! I stopped by Janai after a negative and long process with... another jewellers which resulted in a poorly made wedding ring. The exceptional customer service provided by Erica (throughout the entire process), the high quality of rings and the competitive price offered made it an easy decision to switch jewellers. My only regret is not having went with Janai in the first instance to save on stress and time (which is very valuable during the wedding planning process!)read more

Mohammed Elwanni

22:51 29 Sep 19

Could not be happier with the service I got from Annie at Janai jewellery. She was patient with me and walked me... through the whole process. I purchased an engagement ring and a wedding band for a great price in comparison to other quotes I received. Would definitely recommend Janai Jewellery to anyone looking to purchase a diamond ring! Thanks guysread more

Robert Grigorovitch

02:02 27 Sep 19

I was very particular with what I wanted made and how a jeweller would include my family’s diamonds in the engagement... ring. Irene and Andrew were fabulous to deal with and made my vision a reality. They both had a relaxed, knowledgeable approach in dealing with me which put me at ease right away. Next thing on the list will be the wedding bands!read more

Mitchell Richmond

00:25 20 Sep 19

I had an amazing experience at Janai Jewellery when looking to buy an engagement ring. After visiting nearly every... jeweller in Melbourne CBD I realised Janai stood out above the rest. I had such an amazing experience throughout the entire process, working with Annie who was so lovely and accommodating to my needs and budget. With her expertise I was quickly able to narrow down the perfect ring making the process so nice and easy. While I had Annie educate me on diamonds and what to look for, I also had Tim gave up this time to help find the perfect diamond within my budget, presenting me with a number of options to choose from. I highly recommend Janai as their service is very professional and they all take pride in what they do. Thank you Annie and the rest of the team at Janai for making everything so special and being so welcoming every time I step foot inside. I now have a very happy fiance who can't stop staring at her ring.read more

Tung Nguyen

05:21 14 Sep 19

* Incredible customer service, we felt like we were looked after the whole time with honest advice. Special thanks to... AMELIE, your assistance is greatly appreciated. *Timely delivery. Our engagement ring arrived within one week of placing the order. The ring itself is gorgeous and I cannot be happier with the purchase. * We highly recommend this company if you are looking for engagement jewellers and accessories. We came to the company in a rush due to special circumstances, however, they have done an excellent job in providing us with A+ timely services and products to cater for our needs. 10/10 would recommend this company for my own friends and family.read more

Emily Page

05:11 10 Sep 19

I had my ring cleaned and serviced before our wedding and the customer service from the Janai team and especially Tran... was exceptional! All phone calls, emails and details were responded to promptly and were all informative. My ring looks brand new and simply gorgeous. Thank you Tran for the amazing, seamless experience and 5-star treatment. I truly appreciate it!read more

CHIN CHUEN LOH

01:41 07 Sep 19

Highly recommended! Big thank you to Annie! Our proposal ring is better than we expected. Great professional help from... Annie and you made sure that our custom design exceeded all expectations. Happily recommend Janai and Annie if you’re looking for proposal/engagement/wedding rings.read more

yandi liu

12:22 31 Aug 19

I won’t hesitate to give them 6star if Google allows me. Serviced by Amelie, such a lovely and professional young... lady. She patiently introduced me basic knowledge of diamonds and hunted 3 loose diamonds for me according to my budget and requirement, which are all beyond my expect. The price is competitive for sure and the shopping process is thoughtful and transparent. Definitely will come again and highly recommend for all engaging couples.read more

Dorothy T

01:16 25 Aug 19

Words cannot begin to describe the brilliant job Janai has done and how happy I am with my engagement ring! Regina is... amazing at what she does and her attention to detail and quality of customer service is fantastic. Even though it's busy and there's usually a line of customers waiting to speak to her, Regina always took the time to run through each process with us and made the journey of finding the perfect diamond and design feel so easy. I cannot praise her highly enough and would recommend Janai to all my close family and friends. Thanks so much!read more

Narius Sethna

01:15 21 Aug 19

Our experience was simply phenomenal. Staff were really friendly and helpful, and they went above and beyond to find... exactly what we wanted and more. Thank you so much for everything and making out that much more special. Couldn't recommend anyone better.read more

Ian Stephan Livera

23:24 20 Aug 19

Why would you go anywhere else? Firstly I would like to thank Amelie & Tim and the rest of the team at Janai Jewellery... for the excellent service! The team was very patient and professional as well as genuine. From the moment I walked in Amelie made me feel very comfortable and made the process so easy. Tim’s knowledge and experience provided me all the guidance in helping me pick out the perfect diamond and assist me in designing a flawless ring. Amelie was really accommodating and worked hard to ensure the custom made engagement ring was completed on time for my proposal. Keep up the good work and thank you again for your outstanding service and helping make our special day a success 💍read more

Joe Flan

13:59 12 Aug 19

Annie assisted me with the purchase of my engagement ring. She was very informative and patient with explaining the... different aspects of a diamond and honing in on what I wanted. Once I found the stone I was happy with, the ring was arranged very quickly and as I lived interstate, Annie sent me videos and pictures of the diamond so that I was assured it was the right one. After proposing, I needed to change the size of the band and Janai handled that process hassle-free. I will recommend Janai to my friends as Annie and her team made the process fun and exciting, as it should be. Thanks Annieread more

Amanda B

05:01 10 Aug 19

100% I would highly recommend Janai. From the moment we walked in we were served with the best customer service. Amelie... helped us design my engagement ring and her extensive knowledge in diamonds had guaranteed us the best diamond. My ring is absolutely stunning and can not fault it. Thank you to Amelie and the team!read more

Deanne Neilsen

00:10 04 Aug 19

From the moment we walked in Janai, we were treated with the best customer service. Regina was fantastic, she is so... knowledgeable about diamonds and has a real passion for her job. Once we selected our diamond and ring design, Regina was always providing us with what stage it was up to. The ring was completed as promised, it was absolutely amazing. We were shown it was our diamond by its number engraved on it. Pricing is fantastic. I totally recommend Janai and Regina when selecting any diamond product. Shop is great location, easy to get to.read more

Tugba Yildiz

08:16 02 Aug 19

Janai Jewellery was the first jeweller my husband I visited while looking for the perfect ring for myself and that is... exactly what we found here. I could go on and on about the Service of the amazing Regina who went above and beyond for us to match exactly what I was after and she did exactly that, I am so happy and in love with my ring and I could not have gone elsewhere. Highly recommend Janai to anybody after a beautiful ring and amazing service.read more

Patricia Hughes

00:12 01 Aug 19

We bought our engagement ring from Janai and I have to say, we had a fantastic experience from start to finish. We... worked with Regina in choosing our ring and she was just brilliant. Very welcoming, friendly, fun and professional! She helped us narrow down the ring selection until we had the perfect one - and now I can't stop looking at it, just beautiful! I would recommend their service over and over again. Thank you Regina and the team at Janai for making our engagement so special.read more

Stefan Spaseski

01:05 24 Jun 19

I recently purchased an engagement ring from Janai and I am exceedingly pleased with the craftsmanship of the ring... along with their stellar service. I had next to no knowledge in buying diamonds and Annie stepped me through the entire process and made it all super easy to understand. I highly recommend these guys for anyone considering taking that big next step with their significant other!read more

Sofia Hu

05:08 12 Jun 19

Highly recommend Janai Jewellery and the staff Annie! A very special thank you to Annie for design my beautiful... engagement ring. It is exactly what I wanted. Annie is really professional and knowledgeable, she explain the diamond details to me and help me to choose the right one for me. I am very happy for this experience. Looking forward going back to Annie to get my wedding rings designed.read more

Patricia Augustus

01:51 11 Jun 19

Tim and Nicole were extremely knowledgeable as they assisted my partner and I with designing our custom made engagement... ring. The entire process was one that we cannot fault; from initial conversations of Tim explaining what makes a quality diamond, to understanding why Janai diamonds world class, sourcing the diamond and trying it on with their brilliant hologram machine, sketching my vision of the ring and finally my partner proposing and being utterly smitten with the end product! With their hard work ethic and natural down to earth charm, you can be sure Janai will exceed your expectations and are truly the best company for custom made rings. Thank you Tim and Nicole again for being so kind and patient with Randall and I during our exciting engagement ring journey! We love you guys! Randall & Patricia.read more

Blair O'keefe

09:02 09 Jun 19

I stumbled upon Janai while looking in the city for an engagement ring. I met Andrew, and he was knowledgeable and... guided me through the whole process. He assisted me in finding the right diamonds and ring design within my budget. The ring is an emerald cut trilogy set in platinum and it is amazing. Jane and I couldn’t be happier with it. The service and quality is excellent. We will be back to get our wedding bands. I highly recommend Janai. Thank you Andrew and team.read more

Jay Yu

04:41 02 Jun 19

Thank you Janai for the excellent service and the stunning engagement ring! Especially Tim who went out of his way to... help me get my ring in time for the proposal. They were very easy to deal with and not pushy. I would highly recommend Janai after my experience.read more

JY Seow

13:16 31 May 19

Highly recommend Janai Jewellery!! My partner and I had our engagement ring made there and Annie has made the entire... process an absolute breeze for us! She was incredibly patient and has helped us so much with her knowledge of diamonds and expertise in ring design. The craftsmanship of the ring is truly exceptional and I’m so glad we went with Janai! Thank you so much!!read more

Elaine Y

01:14 25 May 19

Thank you to Regina and the team at Janai for making my dream engagement ring come to life! I had only ever seen one... photo of a ring I loved and described it to them. My custom engagement ring became a reality from one photo! It's everything I described down to the little details and I love it! Thanks again Janai!read more

Ken Khoo

07:04 23 May 19

We had a wonderful experience with Janai, definitely would recommend to anyone wanting custom designed rings. Annie was... extremely patient and guided us through every step of the design and selection process of our engagement ring. Communication with her was easy and she was able to accomodate all the specifications and additional changes we requested. We ended up with the perfect engagement ring and could not be happier. The team made the whole experience with Janai memorable and we will definitely be returning to have our wedding bands made.read more

James Chin

05:35 20 May 19

Absolutely stellar customer service from the team. I especially need to praise Regina for guiding me through the whole... engagement ring process as I had no idea at all. The patience and passion for the customer are what made the whole experience a pleasure. Highly recommended for anyone shopping for engagement or wedding rings. They can even custom design rings to your specification! Perfect for people that want something more unique.read more

R I

03:10 16 May 19

We can’t thank Tim and his staff at Janai enough for their efforts in helping us find the perfect diamond and... setting. The end result is beautiful and better than we ever imagined we could afford. There was never any pressure to purchase, only care and concern that we were getting what we wanted. We had done our research and we also knew we were getting very good value for money. The staff were exceptional and very caring and professional. This continued through the design process and even after we had purchased. I would highly recommend visiting Janai before purchasing any diamond.read more

Emma Wheen

01:40 11 May 19

Our experience with Janai was wonderful from start to finish. Andrew was amazing and helped us navigate the design... process with warmth and professionalism. He was very engaging, taught us a lot about diamonds, kept us informed during the production process and ensured we were 100% happy with the final results... and the ring is stunning! Thanks Andrew and Janai Jewellery!read more

Titus Raihman

13:28 07 May 19

Firstly I would like to thank Tim & Amelie for the amazing experience. From the moment I walked in I felt comfortable... and was able to explain exactly what I was after. The team was very patient and professional as well as genuine. The making of the ring didn’t take too long and I was so happy with the result, it was exactly what I wanted and even better! After proposing to my partner she can’t stop staring at it cause it’s so beautiful. I highly recommend Janai to anyone looking for quality stuff. Thank you again! We will definitely be back!!!!read more

C N

07:48 29 Apr 19

Thank you so much Janai for such a beautiful engagement ring! A very special thank you to Andrew and his team, despite... living interstate Andrew made the whole process very smooth. Janai was highly recommended by family and friends and we were not disappointed with their knowledge, craftsmanship and customer service. I would definitely recommend anyone looking to buy custom made jewellery especially engagement rings to go to Janai even if you do live interstate. We're looking forward to picking up the wedding bands very soon!read more

Houri Gabrielian

10:06 22 Apr 19

We had a wonderful, educational and enjoyable experience dealing with Regina at Janai Jewellery. We had no idea how to... tell an average diamond from a great diamond and being a professional diamond grader, she knew it all. Very relaxed, non pushy, friendly service and the product was the most amazing engagement ring I could ask for, all keeping within budget. Highly recommended, ask for Regina!read more

Jo Gus

01:15 18 Apr 19

Thanks so much Tim and the team and Janai..you did such an incredibly good job on the e-ring!! Followed our design... exactly..and managed to make it look 1000% better than what we had imagined! Pros - no pressure: go for as many appointments as you need - very knowledgeable - huge range of designs and able to design to your needs - **** diamond quality: goes well beyond the usual 4 Cs, and considers the optics of the stone. This was ignored at most other places we looked at in town Cons - busy!read more

Matthew O'Sullivan

09:43 15 Apr 19

I can't speak more highly of Janai, I was looked after by Regina who taught me so much about diamonds and the ring... making process. I felt valued as a customer, she listen to my budget and gave me the best value for what I could afford. she was completely honest and gave me a ring I was really proud to give to my now fiance. So happy i went with Janai, i would highly recommend them to anyone, especially for those who don't know much about diamonds, you know you're being looked after by the best!!read more

suzana stanic

04:17 07 Apr 19

My Fiance and I went to Janai Jewellery for my custom made engagement ring. From the moment we first entered their... shop, we felt welcomed and well looked after. I would like to say a big thank you to Hayley and team for helping my man to create my dream ring. Thank you Hayley for all your Excellent customer service. Thank you for taking the time to educate my fiance about diamonds before purchasing we had no knowledge about diamonds. I am a person that is so indecisive that kept changing the design of the ring. But Hayley remained patient and professional and worked hard to help me design my Perfect ring. I highly recommend Janai Jewellery and Hayley as a consultant to anyone that wants a Perfect Diamond ring.read more

Nafis Batal

13:08 22 Mar 19

From the first day we walked into Janai Tim was incredibly helpful from our first meeting even though we didn’t have... an appointment he answered all our queries before considering committing to a ring. Tim explained all about the diamonds as we had no experience, he provided very high quality and at affordable price. He also provided great aftercare service. Thank you for all your help, thanks to Tim I have an awesome sparkly ring which has only received complements from friends and family. Definitely recommend Janai to anyone who wants a perfect diamond ring. Special thanks to Tim.read more

jiahui fu

04:21 07 Oct 18

A big thanks to Regina for helping my fiance to find the perfect engagement ring. With her informative, honest advice,... my fiance, who had absolutely no idea about diamonds, managed to purchase the most beautiful ring that I have always dreamed about. Very impressed with the setting quality as well. It looks very simple but the small details make it look luxurious. Will definitely come back for the wedding bands and many more other jewellery piecesread more

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